Technical support
Specialized support that resolves — remote or on-site.
MikroTik and Ubiquiti certified team, SLA per plan and direct access to people who understand your operation. Guaranteed continuity.
Initial diagnosis at no cost and no obligation.
Learn about our technical support. We respond quickly.
IT down = business down
Systems offline mean unhappy customers and compromised revenue.
Generic vendors respond slowly and don't know your environment.
Missing documentation and history create rework on every ticket.
Technical support
Fast resolution from people who speak business
Remote or on-site service in Salvador and region, focused on response time, definitive resolution and clarity about what was done.
How our support works
- Remote and on-site support
- MikroTik and Ubiquiti certified team
- SLA according to contracted plan
- After-hours support (dedicated plans)
- Documentation and service history
- Integration with Levve firewall, network and telephony
+20 years caring for business IT
Continuous support for companies that cannot stop — with 94% satisfaction among served clients.
+120
Clients served
94%
Satisfaction
+20
Years of experience
+300
Projects delivered
Frequently asked questions
Yes, on dedicated plans with extended SLA per contract.
Yes. Salvador and region with on-site visits; remote support across Brazil.
Not necessarily. We assess your environment and propose support or a complete IT plan.
Have an IT partner, not just a vendor
Talk to Levve and explore support plans sized for your operation.
Chat on WhatsAppLearn about our technical support. We respond quickly.